Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
Shv Group was founded in 1896 and is headquartered in Utrecht. Its Shv Shop has registered more than one million users worldwide as of the latest data in 2025. The product categories cover a wide range of products from furniture, daily necessities, clothing, fashion, cosmetics, beauty, and medical supplies; the purpose of its establishment is to help retailers and manufacturers get rid of the outdated and inefficient wholesale model. Shv Shop currently has users from 103 countries around the world, using USDT for settlement. USDT is a borderless trading method that enables instant and low-cost transactions around the world without waiting and international fees. Shv Shop covers the world. No annual fee, suitable for sellers with zero experience. There is an independent site operation team and a foreign trade business team. We have a powerful hamster logistics system and the best one-stop service.